No Comments

Property Manager | Should You Let Tenants Do Their Own Landscaping?

Charleston Property Management

One of the best parts of living in a house is being able to plant flowers, trees, beautiful landscaping, and enjoying your backyard. While homeowners can do what they want freely with their yard space (with exceptions of city ordinances or HOA regulations), families renting their homes might not get to enjoy this perk of single-family home living. If your tenants ask you about planting a garden, adding or changing the landscaping, or upgrading the backyard, there are a few considerations you can make as a property manager before deciding.

  1. The Owner-At the end of the day, the property owner will decide what kind of landscaping or improvements/upgrades can be made to the property. As the property manager, you might just have to explain to tenants that the decision is out of your hands if owners don’t agree with what the tenant would like to do.
  2. Lease-The lease is a legally binding agreement, and the rules about gardening and landscaping or changes to the existing property may already be outlined in the lease. Making exceptions for tenants and bending the rules is frowned upon and can get you into a tricky situation when other tenants ask for exceptions to be made for them as well.
  3. Cost-One thing a property manager must keep in mind is the cost of the improvements or landscaping. While the tenant may offer to pay for and maintain the landscaping themselves, what happens when the tenant decides to move out in the future? Will they want to dig up all the plants and take them when they move, leaving a mess of dirt and holes in the yard? Is the property owner willing to have the landscaping maintained after the tenants move out?
  4. Curb Appeal-Landscaping can significantly improve curb appeal and add value to the home or attract new renters quickly. However, complicated and intricate landscaping and garden beds could be challenging to maintain or unappealing to other renters.

If you do decide to allow tenants to change or add landscaping, make sure that you are working together to come up with the best plan and design. There’s nothing wrong with limiting the tenant’s options as long as all parties are following the terms of the lease. Coming up with a plan together is a great way for a property manager to increase resident satisfaction and retention as well.

Contact a Charleston Property Manager

If you’re looking for a property manager you can trust, call Scott Properties at 843-790-4929.

No Comments

Property Manager | Why A Property Manager Should Accept Online Rent Payments (SCOTT PROPERTIES)

Property Manager | Why A Property Manager Should Accept Online Rent Payments

Property Manager | Tenants have hundreds of excuses for why they can’t pay rent or can only make a partial payment. When you only accept cash, check, or money order for rent payments tenants find it easy to try to haggle their way into an extension on rent. When you accept online rent payments from tenants, they start to run out of excuses for why they can’t pay rent on time. There are certain excuses that online portals help to squash.

1. Money Related Excuses- Tenants will tell you dozens of different stories about why they didn’t have the money for rent. From other bills being too high to a child or family member falling ill, or the government being late on payments, a tenant that doesn’t have the money will want you to empathize. Online portals help tenants to manage their money better because they can make small payments throughout the month to try to get ahead after their rent is paid and they can track their rent through their online account.

2. Transportation-Related Excuses- The check got lost in the mail. The money order got wet in the mailbox. My car broke down, and I couldn’t make it into the office. It’s snowing outside, and the roads are bad. Tenants who rely on someone physically taking their rent payment to another location can always use transportation as an excuse. Online rent payments make it easy for tenants to pay from the comfort of their home or even from their phone while on the go.

3. Confusion on Due Dates- Some tenants will tell a property manager that the reason they are late on rent is that they were confused on the due dates, rent amount, or any other fees that they owe. This is a common excuse for new tenants especially. Online rental portals can send reminders to tenants about when rent is due and how much the tenant owes. Paying rent online and having a tenant account eliminates confusion on the details of rent.

If you are ready to take your rental property business to a new level with a property manager that can manage rentals contact Scott Properties.